Quality Officer

Job Ref
Any of our hubs - UK
Legal and governance
circa £25,000 p.a. circa £25,000 p.a. when working full time (35 hours per week)
Full Time
Fixed Term Contract
35 hours

More details

Quality Officer
Salary: circa £25,000 p.a. when working full time (35 hours per week)
Contract : 12 month Fixed Term Contract
Location : Hybrid / Home office location but must be able to travel to either Harwell, London or Bristol offices if required for meetings

We believe in ‘Technology for Good’ – in improving lives through education and research. Our people want to make a real change – at Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. Being a social enterprise means that no matter how small our individual actions are, the positive impact on our collective is huge.

We’re a place unlike any other, where the best of education fuses with the best of technology to create a unique model with unique opportunities and interesting problems to solve in a diverse and inclusive environment. It’s what keeps our work varied, original and surprising – and that’s why we love it.

We’re gearing up for our most exciting chapter yet – one with the chance to both build new systems and make our mark by improving old ones. Our story will be written by those ready to take on challenges and see them through; the kind of people who never stop learning, celebrating differences and using it to drive better solutions.

About you:
We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You could be exactly what we need!

We’re ideally looking for someone with:
• Experience of working with management systems / ISO certification maintenance
• Experience of implementing or maintaining ISO 9001 / 27001 / other ISO certifications is desirable
• Experience of working within either project or process driven environment
• Qualification in quality system management is advantageous
• Strong organisational and communication skills is essential

The team:
The quality team, working alongside our information security colleagues, are currently operating and expanding management systems certified to ISO 9001:2015 and ISO27001:2013. We also provide advice, where required on other ISO standards and management systems.

The role:
This is a fantastic opportunity for someone to work within our Quality team where you are ensuring the successful operation, performance and expansion of Jisc’s management systems, by taking responsibility for a variety of quality management system (QMS) and information security (ISMS) activities.

Some key aspects of your role will involve:
• Project management to improve and expand our ISO9001:2015 and ISO27001:2013 certification
• Work as the subject matter expert in working with the business on process mapping and developing process flowcharts
• Identifying any ISO conformance gaps following a gap analysis
• Conduct internal management system audits, and with external auditors as required

Why work at Jisc:
We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working, including flexible hours and working from home.

We’re always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.

Our benefits are great too. We offer:
• 25 days holiday (plus bank holidays and three additional days Christmas closure) and flexible agile working
• A range of health and wellbeing benefits, including access to wellbeing support
• The option to join a generous pension scheme
• A wide range of discounts, a cycle scheme, financial wellbeing savings and season ticket loans, as well as a range of other benefits
• We also offer generous parental leave arrangements, career breaks and volunteer leave

Connecting with each other is easy, thanks to our technology but getting face to face is something we value and find time for when we can. Our main offices are Bristol, London, Harwell and Manchester, so you may need to travel on occasion.

Other stuff you need to know:
At Jisc we celebrate diversity and know that it is critical to our success. We work hard to make sure we’re inclusive. So, if you’re great at what you do and share our values, we want to hear from you.
Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help.
Just so you know, we review CV’s when we receive them , and interview as soon as we have applications that look like a good match. We don’t usually use closing dates, so apply as soon as you can to avoid missing out. We advertised this role on 16/07/21.