Library Product Manager
Salary: From £42,500 based on full-time hours of 35 hours pw
Location: Any UK location
We believe in ‘Technology for Good’ – in improving lives through education and research. Our people want to make a real change – at Jisc, everyone plays a key role and has a chance to feel part of it; and that to us is, the definition of a meaningful career. Being a social enterprise means that no matter how small our individual actions are, the positive impact as a collective is huge.
We’re gearing up to our most exciting chapter yet – one with the chance to both build new systems and make our mark by improving old ones. Our story will be written by those ready to take on challenges and see them through; the kind of people who never stop learning, while celebrating differences and using it to drive better solutions.
World-class is our ambition and maximising our social impact means everything. Join Jisc. A social enterprise unlike any other.
The Product Manager will be a well-organised and proactive individual, able to work at pace, continuously tracking progress and planning the next increment to the product(s) and services they own – ensuring that each product reaches its full potential.
To summarise, we’re ideally looking for someone with:
• Experience in delivering and managing complex projects, products or services to a high standard
• Ability to deeply understand your products and customers in order to deliver optimal products and an excellent user experience
• Experience of product lifecycle management
• Excellent communication skills and experience of people management
• Previous experience working with agile/design thinking approaches of product development
• Ability to influence at all levels, without direct formal authority– you will have excellent negotiation skills and the ability to approach senior level conversations with confidence
• Ability to handle multiple conflicting requirements
• Excellent requirement gathering and documenting skills – able to effectively convey and describe complex technical and non-technical requirements
• Effective strategic problem solving and creative decision-making skills
• An understanding of the evolving UK and global open research policy environment and scholarly communications market
About the role:
This role will sit within Licencing Intelligence & Analytics and support the provision of intelligence products and services. The provision of intelligence to inform and drive the negotiation, evaluation and monitoring of agreements that satisfy members, customers and funders is essential to the success of Jisc Licensing. Current and future intelligence products and services within this portfolio enable informed decision making for our members, customers and funders, reduce administrative burden and improve reporting.
The purpose of this role is to own one or more products (or an area of product innovation and development) within the licensing product family. You will advocate for your product(s) internally and externally and play a pivotal role in enhancing product functionality and developing new products, contributing to the enhancement of the overall customer experience of licensing. The Product Manager will be responsible for creating, maintaining and communicating a clear vision for each product - working with relevant colleagues to ensure the vision is delivered.
Responsibilities will include, but not be exclusive to:
• Ownership and accountability for one or more products within the Licensing portfolio; creating, maintaining and communicating a clear vision for each product to internal and external stakeholders, and ensuring alignment between the product vision, stakeholder needs, customer requirements and Jisc strategy
• Work with the Head of Portfolio to develop product roadmaps
• Be accountable for the delivery of high-value product(s) and service(s)
• Gain a deep understanding of your product’s customers and their needs
• Consistently attend and contribute to each of the sprint events as defined by the scrum framework
• Evaluate product progress
• Act as a primary liaison between the development team and stakeholders
• Define the product backlog using story gathering techniques and story standards
• Manage the product backlog
• Develop good technical understanding of your product/innovation area, and the technology that underpins it, in order to know its capabilities and know what is feasible, enabling optimal prioritisation of, and detail, within the product backlog
• Keep up to date with competitors, market research, industry trends and developments
• Take new product ideas to the Product Board, as appropriate
• Adhere to scrum values, principles and practices, in line with Jisc’s product lifecycle processes
• Liaise with other key areas of the directorate and the organisation to collaborate on all stages of the product lifecycle
Why work at Jisc:
We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working including flexible hours and working from home where possible.
We are always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.
Our benefits are great too:
• We offer 25 days holiday (plus bank holidays and 3 days Christmas closure)
• Simply health – a health cash plan
• You have the option to join the generous USS pension scheme
• We provide discounts on IT equipment, a cycle to work scheme and season ticket loans
• We also offer generous parental leave arrangements, career breaks and volunteer leave
Connecting with each other is a doddle, thanks to our technology, but getting face to face is something we value and is essential in this role, so you will need to travel. Our main offices are in Bristol, Harwell, London and Manchester.
Other stuff you need to know:
At Jisc we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive. So, if you are great at what you do and share our values, we want to hear from you.
If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.
Just so you know, we review CV’s as we receive them, and interview as soon as we have applications that look like a good match (usually within a week). We don’t use closing dates. So, please apply as soon as possible to avoid missing out on this role. We advertised this role on17/02/21.