Programme Manager

Job Ref
JR - PMFTC2311
Any of our hubs - UK
Professional Services
From £50 000, up to £55 000 per annum
Full Time
Fixed Term Contract

More details

Programme Manager – 18 month FTC
Salary: From £50,000 up to £55,000 per annum when working fulltime (35 hours)
Location: Hybrid or at any of our hubs
Contract: 18 month FTC

We believe in ‘Technology for Good’ – in improving lives through education and research. Our people want to make a real change – at Jisc, everyone plays a key role and gets the chance to feel part of it, that to us is the definition of a meaningful career. Being a social enterprise means that no matter how small our individual actions are, the positive impact on our collective is huge.

We’re a place unlike any other, where the best of education fuses with the best of technology to create a unique model with unique opportunities and interesting problems to solve in a diverse and inclusive environment. It’s what keeps our work varied, original and surprising – and that’s why we love it.

We’re gearing up for our most exciting chapter yet – one with the chance to both build new systems and make our mark by improving old ones. Our story will be written by those ready to take on challenges and see them through; the kind of people who never stop learning, celebrating differences and using it to drive better solutions.

About you:

We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we’re looking for, go ahead and apply. You could be exactly what we need!

We’re ideally looking for someone with:

Experience of managing and delivering technology-focussed programmes with successful outcomes.

Experience of working on wide-scale, complex programmes with multiple interdependencies.

Experience of using software tools to support programme delivery, for example Jira, Microsoft Project, and the full Microsoft suite of tools within Office365.

Experience working directly with customers at different levels, understanding their needs and translating into actions.

The Team

We operate Jisc as a single, conceptual organisation and provide easy-to-use, accessible corporate services and functions. We are responsible for: project delivery, quality, facilities, the strategic support unit, people services, governance, and legal & contracts.

The team sit within the strategy & corporate services directorate and are responsible for delivering strategic projects across the organisation. We operate an Enterprise Project Management Office which acts as a centre of excellence for all projects and programmes within Jisc.

The role:

The post holder will work with a variety of internal and external stakeholders to ensure the successful delivery of programmes. They will be responsible for engaging with business analysts, development teams, programme sponsors, process owners, service owners and third-party suppliers as necessary to plan and deliver programmes according to the agreed parameters. The role has been created to manage the implementation of a business-wide ITSM platform to replace the existing systems and decommission such systems. After successful completion, the role will manage other priority business change programmes as required.

Key responsibilities will include but will not be restricted to:

Review of key internal processes.

Implementation and configuration of software to meet agreed requirements.

Transition of services onto the new platform.

Applying appropriate programme management techniques to a variety of business change programmes.

Why work at Jisc:

We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working, including flexible hours and working from home.

We’re always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.

Our benefits are great too. We offer:

25 days holiday (plus bank holidays and three additional days Christmas closure) and flexible agile working

A range of health and wellbeing benefits, including access to wellbeing support

The option to join a generous pension scheme

A wide range of discounts, a cycle scheme, financial wellbeing savings and season ticket loans, as well as a range of other benefits

We also offer generous parental leave arrangements, career breaks and volunteer leave

Connecting with each other is easy, thanks to our technology but getting face to face is something we value and find time for when we can. Our main offices are Bristol, London, Harwell and Manchester, so you may need to travel on occasion.

Other stuff you need to know:

At Jisc we celebrate diversity and know that it is critical to our success. We work hard to make sure we’re inclusive. So, if you’re great at what you do and share our values, we want to hear from you.

Let us know if you need any adjustments made to the application or selection process so you can do your best. We’ll be happy to help.

Just so you know, we review CV’s when we receive them, and interview as soon as we have applications that look like a good match. We don’t usually use closing dates, so apply as soon as you can to avoid missing out. We advertised this role on 23/11/21