Network Engineer - Network Operations

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Multiple locations available
circa £37,000 per annum when working full time (35 hours) 
Full Time

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Salary: circa £37,000 per annum when working full time (35 hours)
Contract: Permanent
Location: Manchester or London

We believe in ‘Technology for Good’ – in improving lives through education and research. Our passionate team of people want to make a social impact and challenge conventional thinking as they work on cutting-edge, emerging technologies and solutions – the kind you won’t find anywhere else.

A place of openness and inclusivity, here we don’t just execute – we have the creative freedom and support to ideate, build and see our impact on an entire collective.

No pigeonholes or boxes, we believe great ideas come from everywhere and we’re all driven to live up to our leading reputation.

Not only do we have the opportunity to work at the highest level, but on meaningful projects too. That’s why we look for brave risk-takers – those who are always thinking one step ahead to power our organisation forward, and realise our digital vision.

About you

We know that sometimes people can be put off applying for a job if they think they can’t tick every box but we realise the ‘perfect candidate’ doesn’t exist. So, if you can do most of what we are looking for, go ahead and apply. You could be exactly what we need!

We’re ideally looking for someone with:

Extensive technical experience of Network engineering within either a network delivery or network operations centre
A good working knowledge of ITIL principles
Strong technical management, operation and maintenance of networks to ensure a robust and operationally stable network infrastructure
A good level of communication, able to handle pressure within an operational environment

The role

The Janet network division is aligned to the; Design – Build – Operate model for service delivery and support. The network engineer role has responsibility for the delivery, availability, integrity, and management of all network services that are offered via the Janet network. The Janet NOC is recognised as a centre of excellence for operational and delivery networking, all Janet network engineers are expected to promote this role and to perform their duties in a way that maintains the high profile achieved by Jisc, at all levels The Janet network service operates 24 hours a day, 7 days a week. In addition to formal duties, it is expected that within reason, that engineering staff will be available at any time to assist with major problems, network emergencies, and build activities.

Why work at Jisc

We want to make sure our people have the flexibility they need to balance their personal lives and do well at work. So, we focus on outputs rather than presenteeism and are open to a whole range of ways of working including flexible hours and working from home.

We are always learning and developing. All our people have access to a huge variety of learning resources to help them achieve this.

Our benefits are great too, We offer:

• 25 days holiday (plus bank holidays and 3 additional days Christmas closure) and flexible agile working
• A range of health & wellbeing benefits, including cash plan, and access to wellbeing support
• You have the option to join a generous pension scheme
• We offer a wide range of discounts, a cycle to work scheme, financial wellbeing savings and season ticket loans as well as a range of other benefits
• We also offer generous parental leave arrangements, career breaks and volunteer leave

Connecting with each other is a doddle, thanks to our technology, but getting face to face is something we value and find time for when we can, our main officers are Bristol, London, Harwell and Manchester so you may need to travel on occasion.

Other stuff you need to know

At Jisc we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive. So, if you are great at what you do and share our values, we want to hear from you.

If you need any adjustments made to the application or selection process so you can do your best, let us know. We will be happy to help.

Just so you know, we review CV’s as we receive them, and interview as soon as we have applications that look like a good match, we don’t use closing dates. We advertised this role on 27/5/21.